As a substitute of elevating costs once more, Netflix might need to decrease its subscription prices in Italy. A courtroom in Rome lately dominated that Netflix owed its Italian customers a refund for value hikes between 2017 and January 2024 and a discount to earlier subscription prices. On prime of the refunds, Netflix Italia must inform its affected subscribers of their proper to a refund.
The lawsuit was initially filed by Movimento Consumatori, a client rights group based mostly in Rome. The group’s president, Alessandro Mostaccio, stated in a press launch that greater than 25,000 Netflix customers have complained to Movimento Consumatori that they don’t seem to be happy with the worth will increase through the years. Based on the legal professionals representing the customers, Premium subscribers are entitled to a refund of roughly 500 euros, whereas Commonplace tier clients ought to get again about 250 euros.
Mostaccio additionally stated that if Netflix does not instantly cut back costs and refund its clients, the patron rights group would pursue a category motion lawsuit to recuperate funds. A Netflix spokesperson advised Reuters that it could enchantment the Italian courtroom’s ruling, including that the corporate takes “client rights very significantly and imagine our phrases have at all times complied with Italian legal guidelines and apply.” On the opposite aspect of the world, Netflix once more raised costs for its US clients, this time throughout all of its subscription tiers.
